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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

leonardo jose benitez ponte

May 11, 2023

2  out of  5 rating by leonardo jose benitez ponte
"The service was good until I called to cancel the policy they never answered me, James doesn't answer the office phone either that's why I give him two stars it seems to me that all customers must be taken care of in any service whether it's hiring or canceling a policy"

Mark Mc

September 15, 2022

5  out of  5 rating by Mark Mc
"Very knowledgeable, professional, and helpful. Very patient and willing to answer all questions and concerns."

Frank Rigillo

July 29, 2022

5  out of  5 rating by Frank Rigillo
"Very professional and attentive."
Profile photo of Lisa Corrao

Lisa Corrao

July 19, 2022

1  out of  5 rating by Lisa Corrao
"Still no call back …."

Byron Meneses

December 23, 2021

5  out of  5 rating by Byron Meneses
"Great insurance company been hear for a couple years now never had a problem here James and Monica very nice people highly recommended Insurance Agency"

STINGRAY45 OW

August 15, 2019

5  out of  5 rating by STINGRAY45 OW
"James helped me set up a nice policy to save Big on auto. (was also very kind)"

Michael DiTaranto

August 8, 2019

1  out of  5 rating by Michael DiTaranto
"I called state farm for a QUOTE in NJ in December of 2018 and decided not to go with them. It is now August of 2019 and my vehicle got towed in a parking lot because of REGISTRATION SUSPENSION! After going to motor vehicle and calling state farm, state farm said my registration is to be suspended all the while I have had auto insurance since that time! I was told this happened because of a "glitch" through state farm. I find it amazing how such a big car insurance company does not even know who is a customer and who is not. Would never recommend this company."

Laurence Epstein

August 5, 2019

5  out of  5 rating by Laurence Epstein
"Very pleased with James' service. Lowered the rate for my business' car insurance substantially."

Fast Forward (AvidGamer)

December 13, 2018

5  out of  5 rating by Fast Forward (AvidGamer)
"This is all related to my recent purchase of a McLaren. I used to be a State Farm customer for 20 years and then due to some unfortunate incident with my prior agent which I won't get into, I changed insurance companies. Well, after 3 years, I'm back with State Farm and I have to say how ironic. State Farm was one of the only large insurance companies willing to insure my exotic supercar and I must say, the experience left me so delighted that I ended up switching over all of my insurance to them - home and 3 cars. This was due to James Semko my agent. Not only that, but his office is literally down the street from where I live (small world!). James was extremely easy going yet he was extremely knowledgeable and made the whole process of transitioning my existing coverage over to State Farm very smooth. I felt he was patient and he never tried to rip me off or force additional insurance of any type on top of me. He knows customer service and I fully appreciate it that. I fully recommend James as an agent for State Farm!! Thanks again James! David"

Shadowman248

July 25, 2018

5  out of  5 rating by Shadowman248
"Great service Diego was very professional"

Faze2 Videos

July 18, 2017

5  out of  5 rating by Faze2 Videos
"It is always good to be greeted with professionalism. Also knowing that there's people that speak both languages helped my dad To understand better."

Hermys Rodriguez

July 3, 2017

5  out of  5 rating by Hermys Rodriguez
"Nice people.."

claudia argueta

July 3, 2017

5  out of  5 rating by claudia argueta
"I'm highly satisfied with the customer service at this location. Everyone was very friendly and helpful as well!"

Viera Fort

July 3, 2017

5  out of  5 rating by Viera Fort
"It is always pleasure getting in touch with the staff of James Semko State Farm Insurance Agency. They are always extremely helpful and answer any questions with a positive attitude. The level of customer service truly exceeds any expectations. Monika was pleasure to deal with when I was looking for life insurance policy that best serves my needs. She answered all of my questions and made it a very pleasant experience. I know I can always turn to her and receive highly professional level of service."

olgaines rivera

July 3, 2017

5  out of  5 rating by olgaines rivera
"The staff members are very nice"

Daphne Piedrahita

July 3, 2017

5  out of  5 rating by Daphne Piedrahita
"Great customer service and super friendly. Would definitely recommend people to come here. Thank you for the great service !!!"

sandy reyes

July 3, 2017

5  out of  5 rating by sandy reyes
"I went there just for a quote and things when better that's i thought. I was greeted by Diego who really helps me a lot. Explained everything very clear until the point I got what I was looking for. Very professional. Thank you for your services. I'll definitely recommend you."

Cesar Marte

July 3, 2017

5  out of  5 rating by Cesar Marte
"Great costumer service"

Osmeilin

July 3, 2017

5  out of  5 rating by Osmeilin
"Great experience!! Excellent team. Very helpful and good customer service"

ESTHEFANY ALTAGRACIA MEDINA

July 3, 2017

5  out of  5 rating by ESTHEFANY ALTAGRACIA MEDINA
"Great People and ver y helpful"

Francisco Victoria

July 3, 2017

5  out of  5 rating by Francisco Victoria
"Nice customer service great"

TRuCker P

July 3, 2017

5  out of  5 rating by TRuCker P
"Great service! Thanks"

Camilo Ossa

July 3, 2017

5  out of  5 rating by Camilo Ossa
"Excelente customer service, beyond my expectations."

Jean Luis Rodriguez

July 3, 2017

5  out of  5 rating by Jean Luis Rodriguez
"Good customer service!"

Diego Victoria

June 30, 2017

5  out of  5 rating by Diego Victoria
"Really Good Team!!!!"